{"id":8646,"date":"2025-06-17T13:07:26","date_gmt":"2025-06-17T11:07:26","guid":{"rendered":"https:\/\/legaltegrity.com\/?p=8646"},"modified":"2026-05-12T15:14:46","modified_gmt":"2026-05-12T13:14:46","slug":"reportable-channels-for-whistleblowing-systems","status":"publish","type":"post","link":"https:\/\/legaltegrity.com\/en\/blog\/meldekanaele-fur-whistleblowing-systeme\/","title":{"rendered":"Reporting channels for whistleblowing systems"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8646\" class=\"elementor elementor-8646\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47969cd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47969cd8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bb1006\" data-id=\"4bb1006\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70664da elementor-widget elementor-widget-heading\" data-id=\"70664da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The different reporting channels for whistleblowing systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36552b93 elementor-widget elementor-widget-text-editor\" data-id=\"36552b93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As you've already seen in part 2 of our Whistleblowing Basics series, \u201e<a href=\"\/en\/blog\/whistleblowing-system\/\">The whistleblowing system<\/a>\u201cThe whistleblowing system is a core element of corporate compliance management for those who can read. Here, there is\" <strong>different reporting channels<\/strong>, which would be suitable for whistleblowing. This is an internal reporting channel, which enables employees to,\u00a0<strong>Breaches of law<\/strong> or unethical behaviour\u00a0<strong>to report to the company<\/strong>.<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>The <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/DE\/TXT\/PDF\/?uri=CELEX:32019L1937\">EU Directive on the Protection of Whistleblowers<\/a> mandates, in addition to the fundamental introduction of a whistleblowing system, that <strong>Confidentiality\u00a0<\/strong>throughout the entire processing of the report. <strong>Anonymous reports <\/strong>Although making it possible is not obligatory according to the directive, it is a clear recommendation from practice for implementation. At the same time, a <strong>direct communication<\/strong> between the whistleblower and the responsible person in the company, which is necessary not only to confirm receipt of the report but also to be able to communicate investigation results.\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><!-- \/wp:columns -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c4c29 elementor-widget elementor-widget-heading\" data-id=\"e7c4c29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What reporting channels are available for whistleblowing within a company?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4c8e19 elementor-widget elementor-widget-text-editor\" data-id=\"e4c8e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- \/wp:heading --><!-- wp:image {\"align\":\"right\",\"id\":8791,\"width\":375,\"height\":281,\"sizeSlug\":\"full\",\"linkDestination\":\"custom\",\"className\":\"pic\"} --><!-- \/wp:image --><!-- wp:paragraph -->\n<p>In the market, you will find a<strong> A variety of whistleblowing systems<\/strong>. The EU Whistleblowing Directive allows your company free rein in designing the system, provided that the reporting channel meets the requirements. The best-known and most important channels for whistleblowing are as follows:\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:list -->\n<ul>\n<li>Call Centre: a hotline for telephone reports\u00a0\u00a0<\/li>\n<li>The Ombudsperson: impartial, external mediators\u00a0<\/li>\n<li>Postboxes: written communication\u00a0<\/li>\n<li>Online Solutions: Digital Whistleblowing Systems. What are the advantages and disadvantages of the mentioned reporting channels?\u00a0\u00a0<\/li>\n<\/ul>\n<!-- \/wp:heading --><!-- wp:heading {\"level\":4} -->\n<h4 id=\"call-center-die-whistleblowing-hotline\">Call Centre: The Whistleblowing Hotline\u00a0<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph -->\n<p>The call centre is one of the classic reporting channels for whistleblowers. The advantages: with <strong>Outsourcing <\/strong>Abroad, it is possible to make the hotline available around the clock and all year round. Whistleblowers are offered personal communication with a neutral person. This person can ask the whistleblower targeted questions as early as during the reporting process. However, the disadvantage is that personal communication <strong>Inhibition threshold <\/strong>for whistleblowers has increased. Statistics show that the <strong>Proportion of telephone reports<\/strong> On and on <strong>reduced<\/strong>.Another difficulty is the lack of opportunity for the anonymous whistleblower to review the report, as recorded by the call centre operative, in writing. Verbal or substantive misunderstandings hold the\u00a0<strong>Risk<\/strong>, that false or falsified information is transmitted. When anonymity is maintained, it is hardly possible to provide additional supporting evidence such as documents or photos.\u00a0\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} -->\n<h4 id=\"die-ombudsperson\">The Ombudsman\u00a0<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph -->\n<p>Ombudspersons are external trusted individuals, usually lawyers, who are appointed by the company as an impartial, neutral point of contact for whistleblowers. The receipt of reports is conventionally enabled via email or telephone call, whereby the <strong>The lawyer's time capacity<\/strong> a limiting factor. The advantage is that the ombudsperson can also deal directly with the legal assessment and investigation of a report. Even though the ombudsperson is bound by attorney-client privilege, a lack of trust or the absence of a possibility for entirely anonymous reporting can trigger an additional barrier for potential whistleblowers.\u00a0\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} -->\n<h4 id=\"der-briefkasten\">The letterbox\u00a0<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph -->\n<p>The postbox, often known as the complaint box, allows for written reports, confidential and anonymous. The big problem: with an anonymous tip, it is <strong>Get in touch <\/strong>regarding the whistleblower, including any queries or the provision of information,\u00a0<strong>Impossible<\/strong>.Due to this, the postbox cannot be used in compliance with guidelines: both the <strong>Receipt confirmation <\/strong>as well as the <strong>Information transfer\u00a0<\/strong>according to the guideline, to results or follow-up actions are\u00a0<strong>prescribed<\/strong>.\u00a0\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} -->\n<h4 id=\"online-losungen\">Online Solutions\u00a0<\/h4>\n<!-- \/wp:heading --><!-- wp:paragraph -->\n<p>Digital whistleblowing systems are usually online solutions specifically developed for whistleblowing. They combine the advantages of the previously mentioned reporting channels: Digital whistleblowing systems enable\u00a0<strong>Anonymous and confidential reports<\/strong>\u00a0from any internet-enabled device. They are available 24\/7, 365 days a year. Furthermore, the whistleblower can upload supporting materials, such as documents or images. Through a <strong>secure real-time chat <\/strong>Can the whistleblower be asked follow-up questions and information be conveyed after the investigation, while their identity remains anonymous at all times.\u00a0\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p>Further information on the functionalities of digital whistleblowing systems can be found in the third part of our Whistleblowing Basics series \u201e<a href=\"\/en\/blog\/digital-whistleblowing-system\/\">The Digital Whistleblowing System<\/a>\u201c.\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><!-- \/wp:columns -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04429fb elementor-widget elementor-widget-heading\" data-id=\"04429fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our tips for choosing the right whistleblowing system for your company:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0c5e73 elementor-widget elementor-widget-text-editor\" data-id=\"e0c5e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- \/wp:heading --><!-- wp:image {\"align\":\"right\",\"id\":8791,\"width\":375,\"height\":281,\"sizeSlug\":\"full\",\"linkDestination\":\"custom\",\"className\":\"pic\"} --><!-- \/wp:image --><!-- wp:paragraph --><!-- \/wp:heading --><!-- wp:paragraph -->\n<p>Now that we have introduced you to the best-known and most important channels, it is up to you to choose the right whistleblowing system. The following tips will help you make the best choice:\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:list {\"ordered\":true} -->\n<ol>\n<li><strong>Conduct a market and price comparison<\/strong>\u00a0<br \/>When choosing your solution, you should compare the various (technical) options and get an overview of features, security aspects, server locations, etc.\u00a0<\/li>\n<\/ol>\n<!-- \/wp:list --><!-- wp:list {\"ordered\":true,\"start\":2} -->\n<ol start=\"2\">\n<li><strong>Choose a solution that complies with the law<\/strong>\u00a0<br \/>Find out about the legal requirements and take them into account when choosing your whistleblowing system.\u00a0Bear in mind that your company is likely to use the system for many years to come. In the following article, you will find more information on the requirements and a detailed guide to selecting a system:\u00a0<a href=\"\/en\/blog\/whistleblowing-system\/\">What should you bear in mind when choosing a whistleblowing system?<\/a><\/li>\n<\/ol>\n<!-- \/wp:list --><!-- wp:list {\"ordered\":true,\"start\":3} -->\n<ol start=\"3\">\n<li><strong>Choose the tool that meets your company\u2019s requirements\u00a0<\/strong><br \/>In addition to legal compliance, the solution should of course also meet the requirements and needs of your company. Especially as a small or medium-sized enterprise, you should therefore choose a solution that is also tailored to this target group.\u00a0<\/li>\n<\/ol>\n<!-- \/wp:list --><!-- wp:list {\"ordered\":true,\"start\":4} -->\n<ol start=\"4\">\n<li><strong>Get started now!\u00a0<\/strong><br \/>Practical experience shows that there is usually a gap of several weeks (and sometimes even months, depending on the company\u2019s structure) between the research phase and implementation. So don\u2019t hesitate \u2013 get started now!\u00a0<\/li>\n<\/ol>\n<!-- \/wp:list --><!-- wp:heading {\"level\":3} --><!-- \/wp:columns -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64d773b elementor-widget elementor-widget-heading\" data-id=\"64d773b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31b30f elementor-widget elementor-widget-text-editor\" data-id=\"f31b30f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- \/wp:heading --><!-- wp:image {\"align\":\"right\",\"id\":8791,\"width\":375,\"height\":281,\"sizeSlug\":\"full\",\"linkDestination\":\"custom\",\"className\":\"pic\"} --><!-- \/wp:image --><!-- wp:paragraph --><!-- \/wp:heading --><!-- wp:paragraph --><!-- \/wp:heading --><!-- wp:paragraph -->\n<p>You know best which reporting channel is optimally suited to your company. However, please bear in mind that this comes with the <strong>Introduction <\/strong>there is still work to be done on establishing a secure whistleblowing system. In order to realise the full potential of internal whistleblowing, in addition to the reporting channel, there is also a need for an appropriate <strong>Corporate strategy<\/strong> for a practical and transparent approach to dealing with whistleblowers and their reports. Find out more in our article \u201e<a href=\"\/en\/blog\/whistleblower-system-shield\/\">Modern Whistleblowing System: Early Warning System and Shield for Your Business<\/a>\u201c or <a href=\"https:\/\/legaltegrity.com\/en\/book-a-demo\/\">Contact <\/a>See one of our experts.\u00a0<\/p>\n<!-- \/wp:paragraph --><!-- wp:paragraph --><!-- \/wp:paragraph --><!-- wp:paragraph -->\n<p><sup><em> (The male form used refers to all persons, regardless of gender.)\u00a0<\/em><\/sup><\/p>\n<!-- \/wp:columns -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>What are the different whistleblowing reporting channels available that comply with the guidelines and are suitable for your organisation?<\/p>","protected":false},"author":6,"featured_media":8654,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[20,188],"tags":[],"class_list":["post-8646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-compliance-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Die unterschiedlichen Meldekan\u00e4le f\u00fcr Whistleblowing<\/title>\n<meta name=\"description\" content=\"Informieren Sie sich \u00fcber die unterschiedlichen Meldekan\u00e4le f\u00fcr Whistleblowing, die richtlinienkonform sind und zu Ihrem Unternehmen passen!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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